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We’re sorry for the delay! Delivery times can vary depending on your location and the availability of the item.

If your order hasn’t arrived:

1. Check your order confirmation email for tracking details.

2. Log in to your account on our website to view the latest order status.

3. Track your package using the provided tracking number from our courier partner.

4. If your order is still not showing progress, please contact our customer support team at [info@chitafurniture.com.ng or (+234) 708-3289-761].

At Chita Furniture, we strive to make delivery as convenient as possible for our customers. However, we currently do not deliver on public holidays.
Deliveries are scheduled on regular business days (Monday to Saturday), excluding Sundays and public holidays.

If your order is placed close to a public holiday, our team will automatically schedule your delivery for the next available working day. You’ll be contacted in advance to confirm a suitable time.

For urgent or special delivery requests, please contact our customer support team — we’ll do our best to accommodate your needs.

Yes, we deliver to most locations across Lagos State and other parts of Nigeria. Whether you’re in Ikeja, Lekki, Surulere, Ajah, Yaba, or the mainland, our delivery team can bring your furniture right to your doorstep.

For customers outside Lagos, we also provide nationwide delivery through trusted logistics partners. Delivery fees and timelines may vary depending on your location and the size of your order.

To confirm if we deliver to your specific address, simply contact our customer service or enter your delivery location at checkout — our system will show available options instantly.

Next-day delivery is available on selected items and locations within Lagos State. At Chita Furniture, we strive to deliver your furniture as quickly as possible; however, next-day delivery depends on product availability, order time, and delivery address.

For custom-made furniture or items outside Lagos, delivery may take 2–7 working days. You’ll receive full delivery details during checkout or from our customer service team.

Tip: To confirm if your order qualifies for next-day delivery, please contact our support team or check the delivery options displayed on the product page.

Yes, we recommend that you or a trusted representative be present to receive and sign for your delivery. This helps ensure that your furniture is delivered in perfect condition and placed in the correct location.

If you’re unable to be present, please contact our customer service team in advance to authorize someone else to receive the order on your behalf. They will need to provide valid identification and your order details during delivery.

This process helps us confirm safe delivery and protect your purchase.